Last Updated: February 20th, 2024

Glow&Drip is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or opt-in to SMS or email communications. By using our website, purchasing our services, or providing your information, you agree to this Privacy Policy.

1. Personal Information We Collect

We collect the following personal information when you interact with our website, services, and communications:

• Contact Information: Name, email address, phone number, mailing address

• Account Information: Username, password, and payment details (if applicable)

• Communications Data: Records of emails, SMS messages, and customer service interactions

2. How We Use Your Personal Information

We use your personal information for the following purposes:

• To provide our services, process transactions, and fulfill orders

• To communicate with you regarding appointments, promotions, and business updates

• To send SMS messages for appointment reminders, post-care check-ins, and marketing (only if you opt-in)

• To improve our website functionality and user experience

• To comply with legal obligations

3. Who We Share Personal Information With

Your personal information may be shared with:

• Service Providers: Third-party vendors who assist in operating our business, such as payment processors and email/SMS service providers

• Regulatory Authorities: When required by law, such as responding to subpoenas or legal processes

• Business Transfers: In the event of a merger, acquisition, or sale of assets

4. SMS Consent & Opt-In Policy

Glow&Drip offers SMS messaging for appointment reminders, follow-up messages, and billing inquiries.

• Opt-In Requirement: You must explicitly consent to receive SMS messages by signing up through our web form

• No Third-Party Marketing: SMS consent is not shared with third parties for marketing purposes.

• Opt-Out Option: You can opt-out at any time by replying “STOP” to any SMS message.

• You can find more information about our Terms and Conditions here.

5. Your Rights & Choices

You have the following rights regarding your personal information:

• Access & Correction: You can request a copy of your data or correct inaccuracies.

• Deletion Request: You may request deletion of your personal data by contacting us.

• Marketing Preferences: You can unsubscribe from emails using the “Unsubscribe” link and opt-out of SMS marketing by replying “STOP.”

6. Data Security

We use industry-standard security measures to protect your personal data. However, no method of transmission is 100% secure, and you share information at your own risk.

7. Updates to This Policy

We may update this Privacy Policy as needed. The "Last Updated" date at the top reflects the most recent revision. Continued use of our services means you accept any updates.

8. No Sharing or Selling of Personal Information

Glow&Drip respects your privacy and is committed to protecting your personal information. We do not sell, rent, trade, or share your personal information with any third parties for marketing or advertising purposes.

Your personal information is only used for the purposes stated in this Privacy Policy, including providing services, processing transactions, and customer communication. Information may be shared only with trusted service providers who assist in operating our business, such as payment processors or SMS/email service providers, and only to the extent necessary to provide these services.

Glow&Drip ensures that any third-party vendors we work with adhere to strict privacy and security standards. Your SMS consent is never shared with third parties for marketing purposes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Glow&Drip
Email: roza@glowndrip.co